WeRecoverData Case Submission

Case Submission Form

Reference number: r1422144

Digital Forensics

Service For:

Service For* *
Service Location

Service Location* *

Your Region * *

Ship to/Drop Off Location * *
Customer Details

Email *

* Invalid Email

First Name *

*

Last Name *

*

Company/Organization

Best Contact Phone No

Mobile Phone No

Home Phone No

Work Phone No

Phone Number *

*

Federal Tax Id

Website

Industry *

*

Products or Services Offered

Do your customers visit your location? *

*

Street Address *

*

City *

*

Zip/Postal Code *

*

Country *

*

State/Province *

State/Province *

State/Province *

*

How did you hear about us *

*

Is this data being recovered for possible legal actions to be used in court?

Other

Comments

Partner Type *

*

If you have a current data recovery need and want to expedite a recovery, we will sign you up for the program immediately. Choose the level of urgency of the current recovery request.

Level of Urgency *

*
Media/Storage Device Hardware

Storage Device Category * *

Device Unlock Code (If you are unknown please type "unknown") * *

Storage Device Type * *

Manufacturer * *

Model Number

Serial Number

(Optional)

Click on the "Add Device" button to add a storage device:

Storage Device Category * *

Storage Device Type * *

Manufacturer * *

Model Number

Serial Number

Was a recovery previously attempted on this storage device or has the seal been broken?
(For a single hard drive additional fees may apply. Please contact us.) *

Yes No

*

Service Details

Recovery Purpose

What are the most important files and folders to be recovered? (Please avoid 'All' or 'Everything'. List name of files and their path.) * *

Circumstances of Failure, Inaccessibility or Chain of Events (Please describe what happened) * *

Promotional Referral Code

Partner/Reseller Referral Discount Code (If given to you by our partner)

WRD

Do you want to Expedite the Evaluation? * *

Evaluation Payment details

Standard Evaluation Fee

Sale Tax:

Provincial Sales Tax

Goods and Services Tax

Harmonized Sales Tax

Total Fee :

Media diagnostic/evaluation fee is fully refundable if data is unrecoverable. (In rare cases, it is not possible to recover the data)

Free For Partner

Payment with a Credit Card * (For a corporate or a institution purchase orders, please contact our customer service team)

(Visa, MC, Discover, Amex) Credit Card # *

* Invalid Card Number

Exp. Date *

Security No *

Street *

City *

Zip/Postal Code *

Country *

State/Province *

Print Name *

Authorized Signature (Type your full name) *

Terms and Conditions

WeRecoverData.com Terms and Conditions

1.Authorization

The client authorizes WeRecoverData Data Recovery Labs and/or its subsidiaries (hereinafter referred to as ""WRD"") to conduct an evaluation of the media sent or allowed access to, in order to determine the nature of the damage, inaccessibility and/or investigation of the device or media and to provide a quote of service cost and timing.

No work beyond this evaluation will be charged without explicit client approval.

If applicable and stated in the form, a diagnostic fee applies to certain media types. The diagnostic fee is fully refundable if WRD attempts a recovery upon clients' approval and is unable to recover the data.

The client authorizes WRD, its employees, and agents or representatives to receive and transport this media/equipment/data to, from and between their facilities or offices, without liability.

2. Legal Rights

The client is the legal owner or authorized representative of the legal owner of the property/media/equipment and all data contained therein sent to or accessed by WRD.

Any property left with WRD unclaimed for 90 days, will be disposed. At which time, WRD shall have no liability to the client or any third party.

3. Limited Liability

WRD shall not be liable for any claims regarding the physical functioning of equipment/media or the condition or existence of data on storage media supplied before, during, or after service.

In no event will WRD be liable for any loss of data or loss of revenue or profits or any special, incidental, contingent, or consequential damages, however caused, before,

during or after service even if WRD has been advised of the possibility of damages or loss to persons or property.

WRD's liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.

Client and WRD agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at WRD's option,

additional attempts by WRD to recover satisfactory data or refund of the amount paid by the client.

The parties acknowledge that the price of WRD's services would be much greater if WRD undertook more extensive liability.

Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data,

or inaccurate or incomplete data recovery, including those that may result from the negligence of WRD, and assumes any and all known risks of injury and property damage that may results.

4. Confidentiality

WRD agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment except to employees or agents of WRD subject to confidentiality agreements or as required by law.
The client agrees not to disclose, share, or communicate in any form, any and all communications, evaluation results, or price quotes received from WRD to any third party without the prior written consent of WRD. This includes but is not limited to oral, written, or electronic disclosures to competitors, media outlets, or any other unauthorized entities. Any breach of this non-disclosure clause shall result in immediate termination of services and may lead to legal action to recover damages.

5. Communication

By submitting this form, you opt-in and agree to be communicated via E-mails, Text Messages, WhatsApp, SMS, or Phone. Msg & data rates may apply.

6. Payment

Data recovery payment is due in full upon completion of successful recovery, prior to the release of data (whether shipped, picked up or downloaded), unless by payment terms pre-approved by WRD.

Other payments or fees, if applicable, such as diagnostic, remote evaluation, expedited/emergency, previously opened drive, custom duties, etc., are non-refundable, due upfront, and prior to the evaluation of the media. Due to staff scheduling requirements with handling emergency response, Emergency, expedited, or after-hours fee paid is non-refundable after a case is being submitted. The client is financially responsible for all shipping costs, customs duties, and taxes to and from WRD.

Credit card types we accept are VISA, Mastercard, American Express, and Discover. In some cases, at WRD`s discretion, credit cards will not be accepted, and we will require guaranteed funds, such as a wire transfer or a cashier check. PO`s are acceptable with WRD`s approval.

7. Warranty

WRD makes no warranty, express or implied, and WRD disclaims any warranty of any kind, including any warranty of merchantability or fitness for a particular purpose.

8. Agreement

The parties shall submit all disputes relating to this Agreement (whether contract, tort or both) to arbitration, in accordance with the Rules of the American Arbitration Association.

Either party may enforce the award of the arbitrator in a Court of competent jurisdiction. The parties understand that they are waiving their rights to a jury trial.

The arbitration shall take place in the Country in which the WRD laboratory performing the services is located, and the laws of the State in which such laboratory is located shall apply.

I agree to the terms and conditions * *

Approved By (Type your full name) * *

Date: